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With a thriving social table tennis scene, and 2 teams that play in the Portsmouth and District Table tennis league, there’s something for all standards


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Safeguarding Policy

Last Updated: 24/11/2022

The Avenue Lawn Tennis, Squash & Fitness club Safeguarding policy

1. Policy statement

The Avenue Lawn Tennis, Squash and Fitness club (the Club) is committed to prioritising the well-being of all children and adults at risk whenever they participate in any Club activities.
Overall, this policy aims to minimise risk and deliver a positive experience for all participants in Club activities and to ensure that there are appropriate responses to all safeguarding concerns/disclosures.

2. Scope

This policy is applicable to all staff, consultants, volunteers, committee members, coaches, instructors and club members. It is in line with national legislation and guidance.

Further advice, guidance and support on safeguarding is available from the LTA Safe and inclusive team and the England Squash National Welfare Officer.

3. Key terminology

The following definitions have been used to underpin the Club’s approach to safeguarding. These definitions are based on LTA Guidance.

Child: a person under the age of eighteen years.
Note that some legislation in Scotland defines a child as a person under sixteen years old. However, where there is any safeguarding concern, anyone under the age of 18 is regarded as a child unless advised otherwise by the LTA Safe and inclusive team or by the England Squash National Welfare officer.

Adult at risk of abuse or neglect: a person aged eighteen years or over who is, or may be, in need of community care services by reason of disability, age or illness; and is, or may be, unable to take care of, or unable to protect him or herself against abuse or neglect.

Safeguarding children: protecting children from abuse and neglect, preventing the impairment of children’s health or development, ensuring that they grow up in circumstances consistent with the provision of safe and effective care and taking action to enable all children to have the best life chances.

Safeguarding adults at risk: protecting adults from abuse and/or neglect. Enabling adults to maintain control over their lives and make informed choices without coercion. Empowering adults at risk, consulting them before taking action, unless someone lacks the capacity to make a decision, or their mental health poses a risk to their own or someone else’s safety, in which case, always acting in his or her best interests.

(See Appendix A for full glossary of terms).

4. Responsibility for the implementation of the Safeguarding policy and associated procedures


  • The Club’s Management committee, the Tennis Committee, the Squash Committee and Fitness Committee have overall responsibility for this policy and its implementation
  • The Club’s Management Committee and Welfare Officers Julia Baker and Vicki White will be responsible for updating this policy and associated documents in line with legislative and Club developments
  • All individuals involved in/present at the club will be expected to adhere to this Safeguarding policy as well as the associated Safe and Inclusive standards and Code of conduct
  • The LTA Safe and inclusive team, the Tennis Foundation safeguarding leads and the England Squash National Welfare Officer can offer support on safeguarding issues

5. Where there is a safeguarding concern/disclosure

  • The individual who is told about, hears about, or is made aware of a concern/disclosure is responsible for following the Reporting a safeguarding concern procedure (See Section 6 flow chart)
  • Unless someone is in immediate danger, the information about the concern should be swiftly passed on to the Club’s Welfare Officers or alternatively the LTA Safe and inclusive team or the England Squash National Welfare officer.
  • The Club’s Welfare Officers are responsible for reporting safeguarding concerns, where appropriate, to the LTA Safe and inclusive team.
  • The LTA Safe and inclusive team is responsible for assessing all safeguarding concerns/disclosures that are reported to them and for working with the Club’s Welfare Officers to follow up, as appropriate, on a case-by-case basis. There will always be a focus on prioritising the well-being of any child/ adult at risk

Depending on the concern/disclosure, a referral may be made to:

6. Procedure for reporting a safeguarding concern

Safeguarding Procedure


7. Breaches of the Safeguarding policy, Safe and inclusive Code of conduct, Safe and inclusive standards and Reporting procedure

In all cases reports of safeguarding concerns will be followed up.

In most cases it is likely that the issues can be dealt with informally but in a case where a serious breach of this policy and/or associated procedures can be shown the Club reserves the right to:

  • Take disciplinary action leading to possible exclusion from the Club, dismissal and legal action
  • Terminate current roles within the Club and recommend against future roles in other clubs, the LTA, Tennis Wales, Tennis Scotland, the Tennis Foundation and England Squash.

An appeal may be lodged against any action proposed by the Club where it decides that a breach of the safeguarding policy or associated procedures has been proven.

Where an appeal is lodged in response to a safeguarding concern decision made by the Club, the individual should adhere to the Club’s Appeals procedure. (See separate Appeals procedure).

8. Whistleblowing

Safeguarding children and adults at risk requires everyone to be committed to the highest possible standards of openness, integrity and accountability. The Club is committed to encouraging and maintaining a culture where people feel able to raise a genuine safeguarding concern and are confident that it will be taken seriously.

What is whistle blowing?

In the context of safeguarding, “whistle blowing” is when someone raises a concern about the well-being of a child or an adult at risk.
A whistle blower may be:

  • a player
  • a volunteer
  • a coach
  • a member of staff
  • an official
  • a parent
  • a member of the public

How to raise a concern about a child or an adult at risk at the Club

If a child or an adult at risk is in immediate danger or at risk of harm, the police should be contacted by calling 999.

Where a child or an adult at risk is not in immediate danger, any concerns about their well-being should be made without delay to the Club’s Welfare Officers. The Club’s Welfare Officers will, where necessary, pass the details of the concern on to the LTA Safeguarding team or the England Safeguarding team at the earliest opportunity. Where appropriate the relevant local authority and the police will also be contacted.

If, however, the whistle blower does not feel comfortable raising a concern with the Club’s Welfare Officer, the whistle blower should contact the LTA Safe and inclusive team directly or the England Squash National Welfare Officer

Similarly, direct contact can be made with the Local Authority or the NSPCC

The Club’s Welfare Officers can be contacted here

Information to include when raising a concern

The whistle blower should provide as much information as possible regarding the incident or circumstance which has given rise to the concern, including:

  • their name and contact details (unless they wish to remain anonymous)
  • names of individuals involved
  • date, time and location of incident/circumstance and
  • whether any witnesses were present.

Download Report of a safeguarding concern form

What happens next?

All concerns raised by a whistle blower about the well-being of a child or an adult at risk will be taken seriously and every effort will be made to deal with each concern fairly, quickly and proportionately.

If the whistle blower does not believe that the concern has been dealt with appropriately and wishes to speak to someone outside the Club, the LTA Safeguarding team, the England Safeguarding team.

Similarly, direct contact can be made with the Local Authority Designated Officer (LADO) 01962 876364 or the NSPCC on 0808 800 5000.


The Club will not tolerate any harassment, victimisation or unfair treatment of at-risk children or adults and will take appropriate action to protect, whistle blowers when they raise a concern in good faith.

9. Safe and inclusive Code of conduct

The Avenue Lawn Tennis, Squash and Fitness club (the Club) recognises its duty of care to safeguard and promote the welfare of children and adults at risk. The Club is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance, best practice and LTA and England Squash requirements.

However, providing a Safeguarding environment for all the Club’s activities is dependent on everyone, whether a member of staff, consultant, volunteer, committee member, coach, instructor or member “playing their part”.

This will involve:

  • Prioritising the well-being of children and adults at risk at all times
  • Being a positive role model and always acting with integrity
  • Helping to create a safe and inclusive environment both on and off court and promoting the Fair Play values: enjoy and respect
  • Valuing and celebrating diversity and making all reasonable efforts to meet individual needs
  • Keeping clear boundaries between professional and personal life, including on social media
  • Checking that there is relevant consent from parents/carers, children and adults before taking or using photos and videos
  • Ensuring roles and responsibilities are clearly outlined and everyone has the information, training and support to carry them out
  • Where possible, avoiding being alone with a child or adult at risk
  • Never abusing, neglecting, harming or discriminating against anyone; or acting in a way that may be
    interpreted as such*
  • Doing nothing is NOT an option: all concerns and disclosures should be reported as soon as possible, following the Reporting a safeguarding concern procedure. If someone is in immediate danger, call the police, dial 999

*It is illegal to have a relationship with someone who is under 18 years old if you are in a position of trust; it is illegal to have a sexual relationship with anyone under the age of 16 whether they give consent or not.

All children agree to:

  • Be friendly, supportive and welcoming to other children and adults
  • Play fairly and honestly
  • Respect club staff, volunteers and Officials and accept their decisions
  • Behave, respect and listen to your coach
  • Take care of your equipment and club property
  • Respect the rights, dignity and worth of all participants regardless of age, gender, ability, race, culture, religion or sexual identity
  • Not use bad, inappropriate or racist language, including on social media
  • Not bully, intimidate or harass anyone, including on social media
  • Not smoke, drink alcohol or drugs of any kind on club premises or whilst representing the club at competitions or events
  • Talk to the club Welfare Officer about any concerns or worries they have about themselves or others

 All parents and carers agree to:

  • Positively reinforce your child and show an interest in their tennis or squash activities
  • Use appropriate language at all times
  • Be realistic and supportive, Never ridicule or admonish a child for making a mistake or losing a match
  • Treat all children, adults, volunteers, coaches, officials and members of staff with respect
  • Behave responsibly at the venue; do not embarrass your child
  • Accept the official’s decisions and do not go on court or interfere with matches
  • Encourage your child to play by the rules, and teach them that they can only do their best
  • Deliver and collect your child punctually from the venue
  • Ensure your child has appropriate clothing for the weather conditions
  • Ensure that your child understands their code of conduct
  • Adhere to your venue’s safeguarding policy, diversity and inclusion policy, rules and regulations
  • Provide emergency contact details and any relevant information about your child including medical history

This Code of Conduct should be interpreted in a spirit of integrity, transparency and common sense, with the best interests of children and adults at risk as the primary consideration.

10. Safeguarding standards

These standards aim to set a minimum level of practice that will promote and support safeguarding and diversity and inclusion. They are intended to be used alongside the Safeguarding policy, the Safeguarding Code of conduct, the Diversity and inclusion policy and procedures, the Behaviour and Conduct policy, the Changing room policy, Photography & Video policy and the Social media policy.

Standard 1

The Club has Safeguarding and Diversity and inclusion policies and a Code of conduct that applies to all staff, committee members, volunteers, coaches, instructors and club members and to all Club activities

  • Everyone involved in the Club’s activities should be aware of and follow the Safeguarding and Diversity and inclusion policies, the Supervision of Children policy, the Unsupervised Children policy, the Safeguarding standards, the Code of conduct and the Reporting procedures. These policies and procedures can be found on the Club’s website and copies will be pinned to the Club’s Noticeboards. Further copies can be obtained, on request, from the Office
  • The Safeguarding and Diversity and inclusion policies and procedures will be monitored and updated to keep them relevant to everyone in the Club and to the Club’s programmes and events.

Standard 2

The Club will empower children and adults to create Safeguarding sports and social environments within its venue

  • The Club will support everyone to uphold the Fair Play values: enjoy; respect
  • Information, resources and guidance on how to stay safe, promote diversity and inclusion and to report concerns will be easy to access, understand and implement
  • The Club has a Welfare Officers responsible for safeguarding and diversity and inclusion matters; their names and contact details are clearly displayed on the notice board in the club house and on the web-site.
  • Children and adults are actively encouraged to report any concerns they have about themselves or others; those who report concerns will be protected and supported

Standard 3

The Club will prioritise Safeguarding recruitment, induction, training and support

  • All relevant applications, interviews and references will consider safeguarding and diversity and inclusion requirements and attitudes
  • All eligible staff and volunteers will be subject to a criminal records check
  • All coaches will be LTA or England Squash accredited
  • The Club’s Welfare Officers will have the relevant skills and training to undertake the roles
  • All staff, volunteers, coaches and members will have access to relevant information, guidance and resources on safeguarding and diversity and inclusion

Standard 4

The Club will protect people’s confidential information about safeguarding and diversity and inclusion

  • Confidential information relating to safeguarding and diversity and inclusion will be subject to the Club’s General Data Protection policy. This means such information will be:
    • Stored securely
    • Accessed and processed securely
    • Shared securely and appropriately.

Standard 5

The Club will address any safeguarding and discrimination concerns immediately, prioritising the wellbeing of children and adults at risk

  • All concerns, including on-line concerns (cyber-bullying, sexting, grooming and all other forms of on-line abuse) will be recognised, reported and dealt with appropriately
  • All safeguarding and discrimination concerns/allegations made regarding a member of staff, volunteer, coach, instructor, member or visitor will be reported to the Club’s Welfare
  • Officer and may be reported to external authorities
  • All concerns reported to the venue will be addressed immediately, following the Reporting a safeguarding concern procedure
  • The Club will foster a collaborative approach to safeguarding across British Tennis, England Squash and other agencies.

 11. Policy and procedures adoption

This Safeguarding policy, Safeguarding Code of conduct and the Safeguarding standards have been approved by:

Club Chair: Richard Marston Date: 24.11.2022

Honorary Secretary: Lee Davies Date: 02.08.2022

Welfare Officer: Julia Baker Date: 02.08.2022

Welfare Officer: Vicki White Date: 24.11.2022

Tennis Secretary: Michael Colbourne Date: 02.08.2022

Squash Secretary: David Bradley Date: 24.11.2022

Fitness Secretary: Maggie Clarke Date: 02.08.2022

This Safeguarding policy, Code of conduct and the Safeguarding standards will be reviewed every two years [or earlier if there is a change in national legislation and/or guidance].

Please contact us to find out more about what the club has to offer and our membership packages, visits to the club are welcomed by appointment please call the club office to make an appointment.

023 9248 2750

The Avenue LTS&FC, Southleigh Rd, Havant, PO9 2RS

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Office Opening Hours

​Monday - Saturday 08:30am - 12:30pm

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